Privacy policy

When you create an account on our website (the Website) or on our Deconnect application (the Application), you transmit to us certain personal data. Our Privacy Policy defines how we collect, protect and use your data.

We ask you to accept the conditions set forth below when you create an account on the Website or on the Application. We therefore recommend that you read them attentively.

Any question may be addressed to the following email address :

The Controller

The controller is the US Company BOW USA, LLC (the Company) whose contact details are as follows:

BOW USA, LLC (dba Deconnect)




MIAMI, FL 33132

Collected Data

When you create a Deconnect account on the Website, we only ask you to communicate your email address.

When you create a Deconnect account on the Application, you transmit to us data regarding your last name, first name, email address, country of residence, date of birth, as well as your gender.

When you visit the Website or the Application, we collect by means of cookies logging data such as the type of your browser, the IP address used to access the Website or the Application, the date of your visit, the last visited page or the actions that you have made on the Website or the Application.

Purpose of the Data Collection

We use your contact data to send you information regarding our products and our Company, to let you know about special offers or to inform you of amendments to the present Privacy Policy. You have the possibility to refuse promotional emails by using the “unsubscribe” option provided in each of our emails.

The collection of logging data by means of cookies aims at optimizing our website, verifying its proper functioning and better answering the needs of users.

Retention of personal data

We keep your data on our servers during the whole period of existence of your Deconnect accounts.

The data necessary to fulfill a legal obligation are kept in accordance with the provisions in force.


A cookie is a small text file placed on the hard drive of your computer or other equipment (tablet, smartphone, etc.). Cookies help website owners improve the efficiency of their websites and gain information about how their sites are being used.

We use the following types of cookies:

Necessary cookies: these cookies aid navigation through the site and are essential for the site to work properly. They facilitate electronic communication and provide you with the services expressly requested by you.

Analytical cookies: these cookies enable us to understand how visitors got to our website and how they use it. This information helps us to improve the way our website works and to assist visitors in finding the content they need more quickly. This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies. The information generated by the cookies about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the USA. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

Identification cookies: these cookies improve the visitor’s experience but are not essential for the site to work. They help regular visitors to gain faster access to the content they are looking for.

Advertising cookies: Third-party cookies or similar technologies allow us to provide you with advertisements on third party websites that may be more relevant to your interests.

You can remove and reject cookies by adjusting your browser settings. Each browser has its own procedure and we suggest that you find out about this on the website of the browser’s publisher.

If you remove or reject our cookies, it may affect how our website or applications work for you.

You may learn more about how advertisers use cookies and how you may refuse them on the platform

Transmission of Data to Third Parties

We do not transmit to third parties data permitting to identify you personally, such as your name, date of birth or address. However, we may share your data with affiliated companies complying with the present Privacy Policy or with partners bound to us by a service agreement (for the management of emails, the processing of payments or the hosting of a server, for example). These partners are under the obligation to protect your data in a manner complying with the present Privacy Policy.

In the case of a sale of assets, merger or restructuration of our Company, we may have to transmit your data to another company.

We store your personal data on servers located in European Union.

We may transmit or sell data in our possession in an anonymized form, which does not permit your identification (for example in the form of studies, reports or statistics).

User rights

You have :

a right of access, that is to say a right to obtain the communication of all information held by the Company concerning you,
a right of rectification, that is to say a right to obtain rectification of inaccurate information held by the Company concerning you,
a right of opposition, that is to say, the right to object, for legitimate reasons, to appear in a file, and in the area of commercial prospecting, the right to oppose that your data disseminated, transmitted or stored.
a right of data portability, that is to say the right to have your personal data transmitted in a structured format to you or directly from one controller to another, when this is technically possible
You may at all times delete the data by requesting the closing down of your accounts.

Any request regarding access, modification or deletion of data can be sent to the following email address:

To ensure your protection, we will only process requests for personal information associated with the email address used to send us your request. It is also possible that we verify your identity before processing your request.

Data Concerning Children

Persons under the age of 13, or the equivalent minimum age in the relevant jurisdiction, are not permitted to create accounts unless their parent has consented in accordance with applicable law. If we learn that we have collected the personal information of a child under the relevant minimum age without parental consent, we will take steps to delete the information as soon as possible. Parents who believe that their child has submitted personal information to us and would like to have it deleted may contact us at


We implement organizational, technical, software and physical digital security measures to protect personal data from unauthorized tampering, destruction and access.

Amendments to the Privacy Policy

We reserve the right to amend at all times the present Privacy Policy. Modifications will be posted on our website and we suggest that you consult the Privacy Policy from time to time.